Verly.info - Trusted Service Business Reviews

Terms of Service for Verly

Welcome to Verly! These Terms of Service explain your rights and responsibilities when using our platform. We’ve written them in plain English, but they are legally binding and designed to be fair, clear, and protective for everyone involved.

By using Verly, you agree to these terms. If you don’t agree, please don’t use the site.

1. Who We Are

Verly is a platform that helps people find and share reviews of local service businesses. Verly.info is owned and operated by Charm Consulting Ltd, a UK-registered company.

2. Your Responsibilities

When using Verly, you agree to:

  • Provide truthful, respectful, and accurate reviews.
  • Only submit content based on your own real experiences.
  • Not post anything abusive, unlawful, defamatory, or misleading.
  • Not impersonate others or misrepresent your identity.
  • Not attempt to hack, disrupt, or reverse-engineer the platform.

If you break these rules, we may remove your content, suspend your account, or report the issue to the relevant authorities.

3. Reviews and Content

  • You retain ownership of the content you post, but you give us permission to display it on Verly and use it to promote the platform.
  • We don’t edit reviews for meaning but may remove reviews that break our guidelines.
  • Businesses can publicly respond to reviews.
  • We don’t guarantee accuracy of any user-submitted content.

4. Business Listings

  • Businesses listed on Verly do not pay to appear—visibility is based on customer feedback and community trust.
  • Businesses may choose to upgrade for additional features (e.g. analytics, badges, tools), but these upgrades do not influence public rankings.
  • We reserve the right to remove or restrict access to any business account for misuse or violations.

5. Takedown and Moderation

  • If you believe a review is unfair or false, you may request a review or takedown.
  • We aim to resolve disputes fairly, based on evidence and our moderation guidelines.
  • Our decisions are final, but we strive to be transparent.

6. Limits of Liability

  • The information and services on Verly are provided without any warranty, representation, or guarantee of any kind, whether express or implied, including but not limited to the accuracy, completeness, reliability, or fitness for a particular purpose.
  • To the fullest extent permitted by law, we expressly exclude all liability for any direct, indirect, incidental, consequential, or special loss or damage of any kind arising from your use of, or reliance on, any information, content, or materials published on this site, including reviews.
  • We do not accept responsibility for any errors or omissions, nor for any loss or damage (including, without limitation, loss of business, opportunity, profit, reputation, or data) arising out of or in connection with your use of the platform.
  • You acknowledge that you use Verly entirely at your own risk. If you are a business, you accept that reviews may affect your reputation and that we are not liable for any resulting impact.

7. Account and Data

  • You may be required to provide an email address to post or manage reviews.
  • You can request deletion of your account and data at any time. See our Privacy Policy for details.

8. Changes to These Terms

  • We may update these terms and rules at any time. Changes made to this document and other policies pages on this site and continued use means you accept and agree to the updated version.
  • We reserve the right to change our rules or policies and to apply those changes retrospectively to existing reviews and listings. This includes declaring certain content unacceptable under new or updated rules, and removing or modifying reviews or listings that no longer comply, even if they were previously permitted.

9. Jurisdiction

  • These terms are governed by the laws of England and Wales, and any disputes will be resolved in the courts of England and Wales.

10. Dispute Resolution

  • Before pursuing legal action, you agree to attempt resolution through mediation or arbitration.

11. Intellectual Property

  • All content, trademarks, and data on Verly are owned by Verly Ltd.
  • Users retain ownership of their content but grant Verly a license to use it.

12. Termination

  • We reserve the right to terminate accounts for violations of these terms or illegal activities.

13. User Conduct

  • Users must not engage in activities that harm the platform’s integrity, including spamming, hacking, or spreading misinformation.

14. Indemnification

  • Users agree to indemnify and hold Verly harmless against any claims arising from their use of the platform.

15. Contact Us

Questions or concerns? Email us at [email protected]

Thank you for helping us build a more honest, fair, and transparent review platform.

— The Verly Team