Transparency & Ethics Statement

At Verly, our goal is to build a platform that earns—and deserves—your trust. We believe that transparency, fairness, and ethical decision-making should be the foundation of every system that deals with reputation and public feedback.

This document outlines how we operate, what we stand for, and the principles that guide our product decisions and business practices.

1. No Pay-to-Play

Businesses cannot pay to boost their rankings, hide bad reviews, or suppress competitors.
Paid features (if offered) are optional tools and analytics—n
Every listing and review is shown based on merit, not money.

2. Honest Reviews Only

We do not allow fake, incentivised, or manipulated reviews.
We verify submissions where needed and investigate suspicious activity.
We never edit reviews to change their meaning.

3. Visible Trends, Not Cherry-Picked Stars

We use rolling averages and visual trends to reflect ongoing reputation—good or bad.
This helps people see the full picture, not just a static star rating.
We believe context and change over time are essential to trust.

4. Moderation With Integrity

Our moderation process is clear, public, and rooted in community standards.
We review disputes fairly and consistently.
We aim to publish annual transparency reports with takedown stats and moderation data.

5. Fair Access for All

Any legitimate local service can be listed for free.
We support small and independent providers with the same visibility as larger competitors.
We make tools accessible and affordable for ethical businesses.

6. Clear Language, No Hidden Terms

All our policies, terms, and pricing are written in plain English.
We don’t hide conditions in small print or use legal tricks.
What you see is what you get.

7. Building in Public

We share what we’re building, why we’re building it, and what we’re learning.
Feedback is welcome, and we regularly update our roadmap based on what matters most to users.

8. Accountability

We acknowledge when we get things wrong and explain how we’re fixing them.
We aim to model ethical entrepreneurship—where doing the right thing is the business model.

Final Word

We are not just building a platform. We’re building trust. And we know trust is earned—through action, not just words.

Thank you for holding us to a higher standard.

— The Verly Team